Client charter
We always deliver
As an Elman Wall client, we make you the following commitments:
- Full access to our Directors
- A tailor-made, not a 'text book' approach
- Proactive advice – not 'tickbox' accounting
- Dedication to delivering tangible benefits to your and/or your organisation
- Always to have your best interests at heart – a true ally
- Dedicated Account Management – familiar with you and/or your organisation
- An integrated approach – across Accounts & Audit, Tax, Wealth Management and Business Advisory Teams, as appropriate
- An 'open door' policy – you're always welcome to drop in or call us for a chat
- No 'surprise' bills – pre-agreed, fair and transparent fees with no worries about a 'running clock'
- No 'Accountese' – we speak to you in plain English
They make themselves available at every level throughout the practise, ensuring they are always on hand when we need them, alongside their team of inhouse experts means we have one point of call for all our needs
Julia Lo Bue-Said
CEO, The Advantage Travel Partnership
Over fifteen years, there’s not much that Elman Wall haven’t been through with us … both good and bad. They have never let us down and give us so much more support than we could have expected.
Mark Godfrey
Managing Director, ASM Engineering Limited