What Our Clients Say
We regularly solicit and receive feedback from our clients and strive to improve our service constantly.
Do take a read at just some of the large number of testimonials we have received.
Elman Wall has been tax advisors to both my wife and myself for a number of years. What always impresses me is the immediate email response we get to our queries. They combine detailed technical advice with practical solutions, and all delivered in a way that a layman can understand. When we are slow to supply information, charm and good manners are used to encourage us into action. I try to drop my tax file in at the office and they always have time to make the visit enjoyable.
We have found Elman Wall’s service to be extremely professional, prompt and courteous. We have turned to Russell and team for advice on a wide variety of issues relating to our business and the advice received has always been thorough, detailed, and enabled us to make those important decisions. Elman Wall has a team of very expert individuals who we believe create an atmosphere of enthusiasm and dedication to excellence. We appreciate the dedication they have always exemplified and our level of satisfaction couldn't be higher! We highly recommend Elman Wall to everyone; they are a great asset to the smooth running of our business.
Adrian Bennet – Ash Mackenzie Ltd
We operate in a complex environment with our business falling in a number of tax jurisdictions with significant elements of reliance of double tax treaties or with our companies suffering withholding tax. We rely on the Elman Wall Tax Team to provide good proactive advice that adds value to our business, and to ensure that we avoid excess double taxation whilst at the same time getting credit for international taxes paid. This is what the Elman Wall Tax Team provide. With their specialist knowledge on capital allowances for ships, we have the flexibility to plan our UK tax exposure on an equitable basis in conjunction with our worldwide group tax planning. Elman Wall have repeatedly shown their adeptness in supporting our position when challenged by HMRC and are always on hand to respond quickly to our own queries.
Richard Keisner – Caspian Mainport Group
Elman Wall have provided taxation assistance to my wife and I for many years now. They are able to address all issues which we raise with them and will bring to our attention topics which they believe we should consider. Complex issues are explained in a way which are understandable. We are pleased to have Elman Wall working for our needs and interests
Philip Dyke – Electra
As a family owned company operating in a highly regulated sector, we throw up a fair few complexities. Elman Wall never fail to meet the challenges we put to them. They focus on the pragmatic outcome clients need in order to take their business forward.
Philip Connell, Managing Director, St Cloud Care Plc
Russell Eisen and the rest of the tax team at EW have provided me with first rate tax counselling over the past ten years. Russell gives straightforward, commercial advice and is able to explain complicated concepts in layman's terms. As a US expat, I have been able to coordinate my US and UK tax planning efficiently thanks to Russell and his team.
Christian Iwasko, Kirkland & Ellis International LLP
Having had some disappointing service from other accountants, we have had consistent and excellent service from Elman Wall.
Jo Gidden, Richard Gidden Oral Design
Having used our local firm of accountants, since we started trading, it was no small step for us to change firms. We suspected that we had reached the stage, where more specialist advice was needed, but were extremely worried about changing to a firm, which was so far away.
We need not have worried at all. We could certainly never have imagined how much more useful and supportive, Elman Wall as our accountants could be. Always available and always returning our calls quickly, they seem as close as, and were actually more available then our local firm. They saw us competently and professionally through incorporation. They are aware of the pressure points of the business and frequently lend a sympathetic and supportive ear. Their advice has been invaluable. Their costs are realistic and there are never any nasty surprises, because they forewarn of any extra charges.
The staff at Elman Wall are just great. Nothing is ever too much trouble for them. They are extremely professional, but very friendly, at the same time. They have quickly become our first port of call for many and varied pieces of advice. They are always happy to search out their passports, risk brigands (and sheep!), and travel to sunny Shropshire!
Annie Long, former owner, Long Travel
I find Elman Wall very good at their job. Russell is the complete tax-specialist and no advice is too trivial. Ian is the best audit partner we have worked with to date. Yasin knows our business - not just our accounts.
Simon Weeks, Director,Cruise and Maritime Voyages
I found it helpful and I appreciate that you had good background knowledge to my previous tax return – already much better than my previous accountants!
I moved our audit to Elman Wall as our business had outgrown the previous firm's capacity. Indeed given our company's recent and continued growth, we had confidence that Elman Wall would be well suited not just for the interim but also would be equipped to support us through our domestic and international organic growth plans. I had previous experience of working with key personnel at Elman Wall in my last business and I was confident that their team with the individual members' areas of expertise would be well suited to our business. I am pleased to say that after the first 12 months, Elman Wall have met and exceeded all expectations, where in fact the audit itself is a very small proportion of the overall scope of valued services we get from Elman Wall. It's nice to know there is always someone at the end of the phone or email who can respond in a timely manner on a wide variety of technical and commercial issues, or sometimes just to talk common sense. Overall, great value and we look forward to a longstanding relationship
Darrenn Kerr- GBB Group
For more testimonials from travel business owners please read What Our Travel Clients Say