Travel Industry

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What Our Clients Think

We don't really expect to get thanked by clients - after all we do get paid for the work we do for them. So it was particularly rewarding for us to find that a client who had been with us for about 18 months had written to AiTO - The Association of Independent Tour Operators, a very select travel trade association of which they are members and we are business partners. AiTO published the submission and we gratefully reproduce it their permission.

"Having used our local firm of accountants, since we started trading, it was no small step for us to change firms. We suspected that we had reached the stage, where more specialist advice was needed, but were extremely worried about changing to a firm, which was so far away. We need not have worried at all. We could certainly never have imagined how much more useful and supportive, accountants with minds focused on the travel trade, could be. Always available and always returning our calls quickly. They seemed as close as, and were actually more available than, our local firm. They saw us competently and professionally through incorporation. They are aware of the pressure points of the business and frequently lend a sympathetic and supportive ear. Their advice has been invaluable. Their costs are realistic and there are never any nasty surprises, because they forewarn of any extra charges. The Staff at Elman Wall are just great. Nothing is ever too much trouble for them. They are extremely professional, but very friendly, at the same time. They have frequently become our first port of call for many and varied pieces of advice. They are always happy to search out their passports, risk brigands (and sheep!) and travel to sunny Shropshire!

Thank you to AiTO and thanks to Elman Wall."
Annie Long, Director - Long Travel Limited

We were surprised as anybody to see those words, but delighted that a successful company had recognised and encapsulated all that we try to achieve the effort, professionalism, expertise and commitment to service that we provide to all of our clients.

We are always delighted to meet potential clients on a no cost, no obligation basis.

Please contact our Managing Director, Jonathan Wall, on 020 7493 9595 or email jonw@elmanwall.co.uk to find out how we can make you as happy as Annie!