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What Our Clients Think
We are delighted to produce below, some testimonials from a selection of our clients.
‘Having been an Arthur Anderson auditor myself, I was drawn to Elman Wall as Travel Industry specialist accountants and I could see that we would benefit from a value added service...Most accountants and even Tax men don’t understand the EU Package Holiday Directive or TOMS. These are crucial to our business. And it all comes down to trust and ethos too."
Dimitri Patrikios, Managing Director, Ionian Island Holidays & Aegean Island Holidays
"We moved our audit to Elman Wall from a big name firm a few years ago and really value Elman Wall's specialist travel industry expertise. Their team is extremely knowledgeable. We appreciate the continuity and very good working relationship we enjoy with Yasin, Amrit and Preeti. The partners are always available for us and respond very swiftly to any queries. I would describe us as being very satisfied with Elman Wall's service."
Mark Bannister, Financial Director, Trailfinders
‘Having been dissatisfied with the quality of service and standard from previous auditors, we turned to Elman Wall. I had had enough of big name firms and our business is too complex for local accountants. Jonathan and Ian really understand the Travel Industry and Russell"s tax work has been impressive. The continuity in the relationship we enjoy with Nick and Chris who handle our audit is very important to us as they grasp what"s happening in the business quickly. It is also refreshing to find an audit team that has a good understanding of our industry."
Noel Josephides, Managing Director, Sunvil Holidays
"When it came to selling our business, Elman Wall provided great support during the due diligence process. To be honest if we had used a local accountant who was not a travel specialist I think they would have struggled with timescales. Elman Wall looked after our business really well."
Brendan Jones, Managing Director, European Study Tours
"We moved our audit and tax planning to Elman Wall from a top ten firm which had neither valued nor understood our business, to our cost. From a shortlist of 5 possible new firms, we selected Elman Wall as travel industry specialists with a strong service culture and far better access to partner expertise."
Maurice Veronique, Chairman and Chief Executive, The Appointment Group
"We initially used Jonathan in a business advisory capacity and then moved our audit to Elman Wall as we realised that our business should be in the hands of travel industry specialists. When I was considering, for example, whether to shift from a trust account to a bond, Elman Wall instantly knew all the implications. I know that my conversations with them are all against the backdrop of this travel industry knowledge. The learning curve which a non-specialist accountancy firm would have to go through to get to their level of expertise would be horrendous!"
Chris Thompson, Managing Director, Ski Famille
"I find Elman Wall very good at their job...Russell is the complete tax-specialist and no advice is too trivial. Ian is the best audit partner we have worked with to date. Amrit and Yasin know our business- not just our accounts."
Simon Weeks, Director, South Quay Travel and Leisure Limited
"I can recommend Elman Wall wholeheartedly...I can telephone Jonathan anytime for a get up to speed conversation...and can reach him even when he is sitting by the pool in Spain on holiday!
Mark Hammerton, Managing Director, Mark Hammerton Travel
"Russell held my hand, made sure there were no issues, no aggravation...just made all the difference and took the stress away (upon facing a tax inspection) Elman Wall gives really good advice and I rely on them to point out the most sensible and tax efficient way to deal with business issues."
Peter Beadles, Managing Director, Reader Offers Ltd
‘We continue to be impressed by the services of Elman Wall and could absolutely not do without them. I was fascinated, the first time I met Russell, to see someone so completely passionate and so excited about tax matters. Holidays, foreign travel, cooking and wine, I understand, but Tax? Yet, his enthusiasm has been an essential tool in taking our business forward. He and his team are totally reliable in offering excellent advice and the very best of service. Their attention to detail is astonishing, as is the fact that they actually retain it, so that, if I call them out of the blue, they instantly know what I am asking about, as if ours were the only business on their books! How do they do that? Then there"s the patience they have with the likes of me, who barely understands and is hardly interested in these matters. They take the time to explain the most complex of issues in "simple folk" language, so that even I can understand. They never fail to help, listen and advise with that very reassuring mix of professionalism and friendliness, which immediately puts you at ease. Add to that the fact that my husband, who is a "careful" Yorkshireman, sleeps so much more soundly at night, because our affairs are being handled by a fellow Yorkshireman, and we have the perfect relationship! (However, you"re not so good that I want you to put our fees up!!)"
Annie Long, Director, Long Travel Ltd
"Elman Wall were critical in taking Driveline Golf from a stand alone management company to becoming a tour operation. Their knowledge of the travel industry was invaluable and they steered us through the acquisition of our Abta and Atol licences and helped us with our bonding issues...We use Elman Wall because they understand the travel industry and we use them as a sounding board...it is invaluable to be able to discuss major business issues with Jonathan and Ian"
Paul Cowgill, Director, Driveline Golf
"I am very happy with Elman Wall's service.....the service which Russell (Head of Tax Team) gives is excellent..he is always at the end of an email and gets back to me instantly. If I have a big company problem I can always get through to Jonathan...I love the fact that everyone is so accessible"
Annabel Lawson, Director, Andante Travels Ltd
From AITO – Association of Independent Tour Operators
‘Elman Wall are great supporters of AITO activities and initiatives. They also provide "outsider" information which our members don"t come across in their daily activities as tour operators. They offer good advice and guidance which is crucial in these turbulent times."
Kate Kenward, Executive Director, AITO
From ABTOF - Association of British Tour Organisers to France
‘I have been very impressed by the serious commitment which Jonathan and Elman Wall's directors have shown to Abtof over the years. They ensure that they remain fully in touch with all issues affecting tour operators and travel organisers to France by attending our key events and conferences and by taking the time to get to know our members. Jonathan presented at our Reims 2009 conference and we use him as our industry expert on all financial issues. More importantly, you can always rely on him to buy you a drink at the bar!"
Martyn Sumners, Chief Executive, ABTOF
Your travel business could not be in better hands.
We are always delighted to meet potential clients on a no cost, no obligation basis.
Please contact our Managing Director, Jonathan Wall, on 020 7493 9595 or email jonw@elmanwall.co.uk to find out how we can make you as happy as these clients!
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